- Turn on the printer and wait until it's idle.
- Disconnect the power cord from the printer while it is still turned on.
- Wait for about 60 seconds.
- Press and hold the power button on the printer for about 15 seconds.
- Release the power button and reconnect the power cord to the printer.
- Turn on the printer and wait until it is idle.
- Try printing a test page to check if the printer has been successfully reset.
If the above steps do not work, you can try resetting the printer to its factory settings by following these steps:
- Turn on the printer and wait until it's idle.
- Press and hold the Cancel button and the Wireless button on the printer for about 5 seconds.
- The power light will blink while the printer resets to its factory settings.
- Wait for the printer to finish resetting and then try printing a test page to check if the reset was successful.
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